Effective date: November 7, 2026
These Terms of Service ("Terms") are an agreement between ANAVTEK LLC dba Lumbre Legal ("Lumbre", "we", "us") and the law firm or other organization that signs up for Lumbre ("Customer", "you"). They govern your use of the Lumbre case-management service and our website (together, the "Service"). By creating an account or using the Service, you agree to these Terms on behalf of your firm, and you confirm you are authorized to do so.
1. The Service
Lumbre is case-management software for personal-injury law firms. It helps firms organize matters, documents, contacts, deadlines, and client communication, and it includes AI features that read incoming documents and suggest updates to cases. We may improve and change the Service over time. If we remove a feature you rely on in a way that materially reduces the Service, we will tell you in advance.
2. Accounts and your users
You are responsible for your firm's account and for everyone you invite to it. Keep access to your users' email accounts secure, because sign-in codes are sent there. Make sure your users follow these Terms, and tell us promptly if you believe an account has been used without permission. You may only invite people who work for or with your firm.
3. Acceptable use
You agree not to:
- use the Service for anything unlawful, or to store or send content you don't have the right to use;
- send text messages, faxes, or emails through the Service without the consent the law requires, or send spam;
- try to access another firm's data, probe or break the Service's security, or interfere with its operation;
- copy, resell, or reverse engineer the Service, except where the law allows; or
- use the Service to build a competing product.
4. Your data
You own your data. Everything your firm puts into Lumbre, including client and case information, documents, emails, and messages ("Customer Data"), belongs to you. You give us permission to host, process, and display Customer Data only to provide and support the Service for you, and as described in our Privacy Policy. We process Customer Data on your behalf and under your instructions.
Your responsibilities. You are responsible for the Customer Data you put into the Service, for having the rights and consents needed to use it (including any consent required to contact your clients by text, fax, or email), and for meeting the professional and legal obligations that apply to your practice.
Export and deletion. You can export case files from the Service, and you can ask us for an export of your data at any time. When your subscription ends, we will make your data available for export for a reasonable period and then delete it, except where we must keep something to meet a legal obligation.
5. Confidentiality
Each of us will keep the other's confidential information confidential, use it only to perform under these Terms, and protect it with at least reasonable care. Customer Data is your confidential information. This does not apply to information that is public through no fault of the receiving party, was already known to it, or is independently developed, and either of us may disclose information when the law requires, after notice to the other where the law allows.
6. AI features
Lumbre's AI features read documents, emails, and faxes and suggest updates, such as deadlines, insurance details, or which case a document belongs to. AI can make mistakes. Suggestions are not added to a case until a person at your firm reviews and accepts them, and you are responsible for reviewing them. The Service, including its AI features, does not provide legal advice and is not a substitute for a lawyer's professional judgment.
7. Fees
Fees for the Service are set out in your order form or invoice. Unless your order form says otherwise, fees are billed in advance, are due as stated on the invoice, and are non-refundable except as required by law or stated in these Terms. You are responsible for taxes on your purchase, other than taxes on our income. If an invoice is unpaid, we may suspend the Service after giving you notice and a reasonable chance to pay.
8. Term and termination
These Terms apply while you use the Service. You may stop using the Service at any time under the terms of your order form. Either of us may end these Terms if the other materially breaches them and does not fix the breach within 30 days of notice. We may suspend access right away if needed to prevent harm to the Service, to other customers, or to comply with the law, and we will tell you as soon as we can. After termination, Section 4 (export and deletion) applies, and the sections that by their nature should survive will survive.
9. Disclaimers
We work hard to keep the Service available, accurate, and secure, but the Service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be uninterrupted or error-free, or that AI suggestions will be accurate. You remain responsible for your deadlines, filings, and client obligations.
10. Limitation of liability
To the fullest extent the law allows, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, even if advised of the possibility. Each party's total liability arising out of or relating to these Terms will not exceed the fees you paid us for the Service in the 12 months before the event giving rise to the claim. These limits do not apply to your payment obligations, to a party's indemnity obligations, or to liability that cannot be limited by law.
11. Indemnity
You will defend and indemnify Lumbre against third-party claims arising from your Customer Data, your use of the Service in violation of these Terms or the law, or messages your firm sends through the Service. We will defend and indemnify you against third-party claims that the Service, as we provide it, infringes their intellectual property rights. The indemnified party must give prompt notice, reasonable cooperation, and control of the defense to the indemnifying party.
12. Governing law
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. The state and federal courts located in California will have exclusive jurisdiction over any dispute, and both parties consent to that jurisdiction.
13. Changes to these Terms
We may update these Terms from time to time. We will post the updated Terms with a new effective date, and if a change is material we will notify you in advance. If you keep using the Service after a change takes effect, the updated Terms apply.
14. General
These Terms, together with any order form and our Privacy Policy, are the entire agreement between us about the Service. If a provision is unenforceable, the rest remains in effect. Neither party may assign these Terms without the other's consent, except to a successor in a merger or sale of substantially all of its business. A failure to enforce a provision is not a waiver.
15. Text messaging (SMS) terms
Program description. Law firms that use Lumbre can send their clients occasional text messages about their case, such as case-status updates and reminders. Messages come from the client's law firm, through the firm's messaging account, only to clients who have agreed to receive them.
Message frequency. Message frequency varies by case. Clients typically receive no more than a few messages a month.
Cost. Msg & data rates may apply.
Opting out. Reply STOP to any message to stop receiving texts. You will receive one message confirming you have opted out, and no further messages unless you opt in again.
Help. Reply HELP for help, or contact your law firm directly.
Carriers. Carriers are not liable for delayed or undelivered messages.
Consent. Consent to receive text messages is not a condition of any purchase or of receiving legal services.
Privacy. Mobile information is not shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.
16. Contact
ANAVTEK LLC dba Lumbre Legal
Questions about these Terms or your data: privacy@lumbrelegal.com. For anything else, use our contact page.